FAQ

How soon should I tour before my anticipated move-in date?

You should tour as soon as possible to get a feel for the property, see the available units, and discuss important details like availability and the timeline for applying and signing a lease. Touring early gives you the chance to secure your unit well in advance, allowing you to move in at a later date that works for you. It also gives you time to consider your options and make the best choice.

Do you have furnished apartments?

Yes, we offer all-inclusive, move-in ready furnished apartments at a single, set price. These units come fully equipped with everything you need, from furniture to linens, paper towels, and cleaning supplies. They're designed to be super easy and convenient, making your move as simple as possible. With flexible lease terms compared to our standard options, you’ll have the freedom and peace of mind to settle in without the hassle of extra setup.

Are you pet friendly?

Yes, we are proud to be a pet-friendly community and welcome pets of all kinds, breeds, and sizes. However, we do have some restrictions on aggressive dog breeds. Many of our properties are equipped with amenities such as dog parks, doggy bag stations, and dog grooming stations to enhance the convenience of pet ownership. Additionally, we enjoy organizing resident events that cater to pets, allowing your furry companions to be part of the community experience.

Can I transfer between properties?

Yes, we offer a wide range of properties, each with its own unique charm and character. Whether you're looking for a cozy studio or a spacious three-bedroom apartment, we have options to suit your needs. We also value long-term residents and encourage them to continue living with My Place Group properties. Should any changes or needs arise, we are committed to doing everything we can to accommodate and support you, ensuring a seamless and comfortable living experience.

What is your application process?

Our application process involves using a third-party service to run a credit check and background screening. The cost for this service is $150. Additionally, we require proof of income to ensure that the application meets our rental criteria. If you have any questions or need assistance, feel free to reach out, and we'd be happy to guide you through the process.

Do you hold resident events?

Yes, we hold monthly resident events, both on-site and at neighboring locations. We are highly involved with our residents and love creating opportunities for everyone to connect and meet their neighbors. Our events range from casual gatherings, like providing coffee and donuts in the lobby for a "Grab n' Go," to more fun-filled experiences such as renting out Pins Mechanical for an open bar bowling night. We strive to offer a variety of events to suit different preferences and create a strong sense of community.

How close are you to the main hospitals?

Our properties are conveniently located with easy access to several major hospitals. We’re just a short distance from MetroHealth, University Hospitals, and the Cleveland Clinic, making it easy for residents to commute to and from these healthcare centers. Whether you're working at one of these facilities or need to visit, you'll appreciate the proximity and convenience our location offers. To explore our exact proximities visit - https://matchdaycleveland.com/your-match

Why MPG?

Choosing My Place Group (MPG) means you’re selecting a company with deep expertise in both residential and commercial properties across Northeast Ohio. As a trusted resource for tenants, MPG connects you to a wide variety of living spaces that fit your needs, whether you're looking for a cozy apartment or something more spacious.

With a strong focus on customer satisfaction, MPG offers well-maintained properties throughout the Cleveland Metro Area, ensuring a high-quality living experience. From flexible lease terms and move-in ready, all-inclusive units to responsive property management, MPG makes it easy to find your ideal place to call home. Their experience in construction, redevelopment, and property management guarantees you’ll receive top-notch service every step of the way.